Guaranteed Refund Frequently Asked Questions

We would love to hear from you!


If I contact Smart Move Guarantee, am I obligated to use the program?

No, we will be happy to explain the program and provide a comparative market analysis without any obligation on your part.

How much money will Smart Move Advantage save me?

The average total savings per customer when combining the benefits of our Guaranteed Refund and Moving benefits is $13,600.

How does the Program benefit me?

Smart Move Guarantee will save you thousands of dollars in commissions on the sale of your home, allowing you to be more competitive in the market, while still maximizing your home equity. In addition to our Guaranteed Refund, you will also receive our complimentary Moving Service to make the transition to the new home as smooth and seamless as possible.

How do I qualify for the program?

In order to qualify for the program, you cannot be working with a Realtor on the sale of your existing home OR the purchase of the new home. Smart Move Guarantee must be included on your new home purchase agreement in order to receive benefits.

What if my existing home sells for more than the new home I want to purchase?

We will still provide you with a significant savings whether you're in a move-up or move-down scenario. Either way, you will save thousands of dollars that otherwise would have been spent on Realtor commissions.

Who will I work with to sell my home?

Smart Move Guarantee partners with top producing agents from your local area. We work with local brokerages to provide proven, experienced and knowledgeable Realtors who are very familiar with your specific market. Smart Move Advantage will provide you with the best possible opportunity to sell your home by ensuring that you're represented by an expert Realtor.